Tag: reviews
Responding to Negative Reviews
One of the inevitable parts of business is that you’ll eventually work with clients who leave negative feedback. Whether it’s a mismatch in expectations, or just different styles, beliefs and personalities, you shouldn’t be too despondent as long as things stay professional. After all, as much as we might try, it’s unrealistic to expect that you’ll be able to please everyone. However, with the internet now a common place for anonymously communicating one’s opinion to the masses, while also functioning as a make or break marketing tool for photography businesses, how much attention should you pay to negative reviews left by clients? When you consider the internet is a virtual CV and portfolio for photographers, it’s easy to worry about the implications of such publicity. In most cases however, the reality is that one bad review shouldn’t tarnish your reputation. Consider these responses to negative reviews. Maintain Composure Some professionals,… | Read the full article
