This is the worst childcare photo package we have ever come across and the price charged was grossly over-charged. A disc with just the same photo of our child in colour, black and white and again in the 'class' photo is unacceptable. If we want to take photos of our child only, we can do it ourselves. We also cannot believe that you were only going to supply families with the disc and no hard copy photo! A complaint was lodged directly to Paul and he said he would refund but never did - even after 2 further follow-up emails. Many families of the same opinion, as well as child care centre. Very disappointed with product and service.